Notice:

SMARTHUB NOTICE: Upon accessing or signing into the app, Android users will be prompted with a screen to update their app via the app store and iOS users will see a message on the Home screen indicating an update is required. Users who have not updated to SmartHub Mobile 26.3 will be unable to utilize the app to make mobile payments once your organization's migration to CommerceHub is complete. Migrations are rolling throughout June 2026, with all NISC Members transitioned by end of June.

Beginning July 1, SCEC will no longer accept electronics, lightbulbs or batteries for recycling at our facility. Visit https://www.sccwi.gov/1042/Recycling-Collection-Programs for a list of St. Croix County sites.
 

Notice:

On Wednesday, June 24th all payment processing (SmartHub, online, and Pay-by-Phone) will be temporarily unavailable for approximately 10 minutes beginning at 7:55 pm and ending at 8:05 pm.

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Primary Phone Number: (715) 796-7000  |  Pay-By-Phone: (855) 938-3613

Report an Outage: (800) 924-3407  |  Digger's Hotline: 811

Legal Information

Our Legal Information section provides important details about the terms, policies, and regulations that govern the use of our services, website, and programs. 

It outlines member rights and responsibilities, compliance with applicable laws, and the cooperative’s commitments to transparency and accountability. 

Reviewing this information ensures you understand the legal framework that supports safe, fair, and reliable service.

Legal Information

Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: 

(1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; 

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.

SCEC is an equal opportunity provider and employer.

Instructions on “How to File a Program Discrimination Complaint,” referenced above, can also be accessed directly at

https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer.