FirstCall Medical Monitoring

No Installation Needed:
Call today, we have equipment in stock for quick pick-up or shipping!

Affordable: (prices include tax)

$40.83 one-time data activation & shipping fee
$52.75 monthly lease fee

Options (included in monthly fee):
Fall Detection

Personal In-home Service:
All trouble-shooting, testing and replacements at no additional charge!

Pay My FirstCall bill

FirstCall FAQ

FirstCall Medical Monitoring is a system that is installed in a home to give peace of mind to individuals and their families, and helps promote independent living. The FirstCall Medical Monitoring system includes a charging station and a pendant worn either on a lanyard or belt clip by the customer. If the customer needs assistance as a result of a fall or feeling unwell, they can push the button on the pendant to initiate a call to the Cooperative Response Center (CRC). The pendant is equipped with sophisticated two-way voice technology which allows the central station operator to assess the situation and contact a pre-determined individual to go to the customer’s home. Professional, SIA trained central station operators are available in Austin, Minn., at all times.

There is no contract required for FirstCall Medical Monitoring customers. Equipment is leased to the customer until the lease is terminated. All prices below include tax. No installation is necessary. You can choose to either pick up the device at our office or we can ship it to you.

Data activation and shipping (one-time fee)	$40.83
Monthly fee	$52.75
Optional Fall detection	included

In St. Croix County, Wisconsin, and surrounding counties (Polk, Dunn, Pierce), FirstCall Medical Monitoring is managed by St. Croix Electric Cooperative (1925 Ridgeway St., Hammond, Wis.). Call (800) 924-3407 to speak to a representative at the Cooperative who can answer your questions and set up a time to install the system. Our office hours are: Monday, Tuesday, Wednesday, 7:00 am to 4:00 pm; Thursday, 7:00 am to 4:30 pm; and Friday, 7:00 am to 12:30 pm. In most cases, the pendant can be activated on the same day and can be picked up at our office or shipped to your home.

Peace of mind is just a phone call away: (715) 796-7000 or (800) 924-3407.